Privacy Policy

Golden Catalyst LLC ("Golden Catalyst," "we," "us," or "our") operates Ignite™ Platform, BehaviorStack™, and various software applications, websites, AI systems, tools, products, services, and related technologies, including but not limited to HeartSpark™, MarketSpark™, and future applications, platforms, digital services, APIs, integrations, or technologies developed, owned, operated, licensed, or maintained by Golden Catalyst LLC (collectively, the "Services").

The Services may evolve over time and may include new applications, AI systems, features, integrations, products, or technologies introduced by Golden Catalyst LLC. This Privacy Policy applies to all current and future Services unless otherwise stated.

All Services are provided by Golden Catalyst LLC, a Florida limited liability company.

1. Information We Collect

Information You Provide Directly

• Account registration information including name, email address, username, and password.
• Billing and payment information processed securely by third-party payment processors.
• User-generated content including prompts, communications, profile information, behavioral inputs, uploaded content, and AI interaction requests.
• Customer support requests, feedback submissions, surveys, and communications.

Information Collected Automatically

• IP address, browser type, operating system, and device identifiers.
• Usage analytics including features used, pages visited, session activity, and generated outputs.
• Cookies, authentication tokens, and similar technologies.
• Diagnostic and performance data.

2. How We Use Information

We may use collected information to:

• Provide, maintain, and improve the Services.
• Generate AI-assisted outputs and behavioral insights.
• Personalize user experiences.
• Process transactions and subscriptions.
• Detect fraud, abuse, unauthorized access, or security threats.
• Communicate service updates and support responses.
• Conduct analytics, research, and platform optimization.
• Comply with legal obligations.

3. AI & Behavioral Systems Disclosure

The Services may utilize artificial intelligence, machine learning systems, and behavioral analysis technologies to generate outputs, recommendations, communication suggestions, insights, predictions, or personalization features.

BehaviorStack™ technology may analyze contextual signals, communication styles, behavioral patterns, engagement metrics, or interaction tendencies to improve relevance and user experience.

AI-generated outputs:

• may contain inaccuracies,
• may not be complete,
• may vary based on inputs,
• and should not be relied upon as professional advice.

Users are solely responsible for evaluating and deciding whether to use any AI-generated outputs.

4. Information Sharing

We do not sell personal information.

We may share information with:

• payment processors,
• cloud hosting providers,
• analytics vendors,
• AI infrastructure providers,
• fraud prevention services,
• legal authorities when required,
• or in connection with mergers, acquisitions, or asset transfers.

Third-party vendors are contractually obligated to protect user information.

5. Data Retention

We retain information only as long as reasonably necessary to:

• provide the Services,
• comply with legal obligations,
• resolve disputes,
• enforce agreements,
• and maintain security and operational integrity.

Users may request deletion of their account and associated data.

6. Cookies & Tracking

We use cookies and related technologies to:

• authenticate users,
• maintain sessions,
• remember preferences,
• improve functionality,
• and analyze platform performance.

Users may disable cookies through browser settings, though some features may not function properly.

7. User Rights

Depending on jurisdiction, users may have rights to:

• access their information,
• request correction,
• request deletion,
• object to certain processing,
• request portability,
• or withdraw marketing consent.

Requests may be submitted to: privacy@goldencatalyst.ai

8. Children's Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. Data Security

We implement commercially reasonable security measures including:

• HTTPS encryption,
• access controls,
• password hashing,
• monitoring systems,
• and infrastructure safeguards.

No system can guarantee absolute security.

10. International Data Transfers

Information may be processed and stored in the United States or other jurisdictions where service providers operate.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services after updates constitutes acceptance of the revised Policy.

12. Contact

Questions or concerns about this Privacy Policy? Reach out: